Consumers and Public
Protecting Hawaii residents through proactive education, investigative services, and transparent access to consumer notices and Hawaii Foreclosure Information Center resources
If you believe a business has engaged in unfair or deceptive practices, you may submit a consumer complaint for review. OCP accepts complaints involving a wide range of goods and services
Check Out a Business
DCCA offers a number of online resources for you to use as part of your check of companies, individuals or licensed professionals that you intend to hire or do business with. Please look at all information provided. DCCA also provides this service by phone at (808) 587-4272
Search complaints submitted to the Office of Consumer Protection.
DCCA recommends that you look at: 1) when the business was established, 2) the names of the people involved in the business, and 3) any previous names of the business. The names gathered from this search can be used in the Complaint History search above.
Certain services require the use of a licensed professional. This website allows you to search for information about professionals licensed by DCCA. Please check the PVL web site for a list of those professions. Other professionals may be licensed by other Federal, State, or local government agencies. See our helping hand (top right of this page) for a list of areas commonly mistaken to be under DCCA’s jurisdiction. Some licensed companies have licensed employees associated with the company. These licensed employees can be used in the complaint history search above. These companies include contractors that have a responsible managing entity (RME) and real estate companies that have a principal broker (PB).
This link allows you to search Regulated Industries complaints Office (RICO) complaints information. This site provides information about complaints involving professions licensed by the Professional and Vocational Licensing Division as well as unlicensed activity investigations related to those professions. For complaints against Cable Franchises, Financial Institutions, Securities Dealers, Insurance Entities, and Utilities please check with the appropriate DCCA agency
General Excise Tax license search
This website allows you to check on whether a business or individual has a general excise tax license.
Learn how to protect yourself from scams, deceptive advertising, and unfair business practices. This section includes tips, guidance, and public awareness materials to support safe and informed consumer choices
View official notices issued or collected by OCP, including topics such as security breaches and unaccredited degree-granting institutions. These notices help keep the public informed about risks affecting Hawaii consumers
Access helpful foreclosure resources for homeowners, including legal and financial guidance, assistance options, and consumer protections related to mortgage and foreclosure matters in Hawaii