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Resources / FAQs

Feel free to download and share the consumer information below. If you have any questions, please contact the Insurance Division at 1-844-808-DCCA (3222) or insurance@dcca.hawaii.gov.

Understanding and Reviewing Your Insurance Policies

My Insurance Doesn’t Cover What? (PDF)

Annual Review of Your Insurance Policies (PDF)

DTRIC Insurance Exit FAQ’s (PDF)
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Filing a Claim

How to File a Claim (YouTube)

What You Need to Know When Filing a Homeowners Claim

Tips for Condo Insurance Claims (PDF)

Post-Disaster Claims Guide (PDF)

Home Insurance

The Premium Comparisons below reflect rates that are in effect as of the date printed on the table’s upper right bar. They are intended to be a tool to help consumers interested in comparison shopping. Consumers are encouraged to speak directly with their insurance agents for the most current information about their specific needs.

Homeowners Insurance Guide and Premium Comparison (2026 Publication) (PDF)
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Condominium Unit Owners Insurance Guide and Premium Comparison (2026 Publication) (PDF)
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Renters Insurance Guide and Premium Comparison (2026 Publication) (PDF)
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Homeowners Insurance FAQs (PDF)

Homeowners Insurance Information (PDF)

Condo Insurance FAQs (PDF)

Motor Vehicle Insurance

Motor Vehicle Premium Comparison Guide (2026 Publication) (PDF)
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Auto Insurance FAQs (PDF)

Motor Vehicle Insurance Information

Customer Complaint Ratios 2024 (updated report) (PDF)

Health Insurance

Hawaii Patients’ Bill of Rights (PDF)

Individual On-Exchange Premium Comparison (updated report) (PDF)

ACA Marketplace for Individuals and Families – HealthCare.gov

Small Business Health Options (SHOP)

Disasters

National Flood Insurance Program

Tips for Storm Claims (PDF)

Tips for Heavy Rain Claims

Hurricane Insurance FAQs (PDF)

Huricane Preparedness Tips

Guide to Hurricane Strengthening for Hawaii Single-Family Residences

Home Insurance & Lava Flow FAQs

Lava Flow Insurance Information

Miscellaneous

What is Insurance Fraud? (PDF)

Life Insurance Information

Life Insurance Policy Locator

Long-Term Care Insurance Information

Cybersecurity and Insurance

National Association of Insurance Commissioners (NAIC)

Consumer Resources

All Consumer FAQs

Auto Minimum Limits (PDF)

DTRIC Insurance Exit (PDF)

COBRA Premium Assistance Under the American Rescue Plan Act of 2021 (PDF)

Loss or Potential Loss of Health Insurance

Homeowners Insurance FAQs (PDF)

Hurricane Insurance FAQs (PDF)

Home Insurance and Lava Flow FAQs (PDF)

Condo Insurance FAQs (PDF)

Auto Insurance FAQs (PDF)

Reports

Hawaii Insurance Division Reports