Release: COMMISSIONER’S MEMORANDUM 2025-13A: THE USE OF ARTIFICIAL INTELLIGENCE SYSTEMS IN INSURANCE
December 11, 2025 at 2:36 pm
This Memorandum is issued by the Hawaii Insurance Division (the “Division”) to remind all Insurers authorized to do business in the state that decisions or actions impacting consumers that are made or supported by advanced analytical and computational technologies, including Artificial Intelligence (“AI”) Systems (as defined below), must comply with all applicable insurance laws and regulations.