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How to Reach Us

Contact Us

Find contact information for all DCCA Hawaii divisions. Get addresses, phone numbers, and office hours for inquiries, support, or to file a complaint

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Resources at Your Fingertips

Helpful Links and Tools

Essential tools and resources to file a complaint, find business and consumer resources, or make a public records request

File a Complaint

If you can’t resolve an issue directly with a professional or business, file a complaint with DCCA. Visit our Complaints page for instructions.

Resources

Look up businesses, licensees, and individuals. Businesses can register, renew licenses, and purchase certificates and bulk data. For details, visit our Resources

Consumer Resource Center

Get help hiring licensed contractors, reporting unlicensed activity, and filing complaints against professionals. Call 1-844-808-DCCA (3222),press option 7

Open Records Request

The Uniform Information Practices Act (Modified), chapter 92F, Hawaii Revised Statutes (“UIPA”) provides access to public information. Visit our Open Records Request page to submit a request.

Office Details

Our Honolulu Office Details

Most of our offices are located in two main buildings downtown. Select a tab below to find the address and contact information

OAHU

King Kalakaua Building aka United States Post Office Custom House and Court House

Room 100 tag Room 100

Office of Administrative Hearings 

Conducts hearings and issues recommended decisions for cases originating in the department. Administers the Medical Inquiry and Conciliation Panel and the Design Professional Claims Conciliation Panel

Room 101 tag Room 101

Cable Television Division 

Issues cable franchises, monitors service quality, handles complaints, and advocates for affordable broadband access

Room 201 tag Room 201

Business Action Center 

Provides general assistance with state business registration requirements.

Room 201 tag Room 201

Business Registration Division 

Registration for corporations, partnerships, LLCs, trade names, trademarks and service marks

Room 205 tag Room 205

BREG-Office of the Securities Commissioner 

Regulates registration of securities, broker-dealers, sales agents, investment advisers, representatives, and franchises. Investigates and prosecutes securities fraud and state securities/franchise law violations. Provides free investor education materials, presentations, and displays

Room 213 tag Room 213

Insurance Division 

Oversees Hawaii’s insurance industry, licenses companies, examines fiscal health, reviews rates/policies, investigates complaints, and regulates/promotes captive insurance

Room 221 tag Room 221

Financial Institutions 

Regulates all state-chartered and state licensed financial institutions, escrow depositories, money transmitters, mortgage servicers, mortgage loan originators, and mortgage loan originator companies through various programs of licensing, enforcement and examinations

Room 301 tag Room 301

Professional and Vocational Licensing Division (PVL) 

Oversees 25 boards/commissions and 24 programs for professional licensing and regulation

Room 310 tag Room 310

Director’s Office 

Sets policies and provides leadership for the department and oversees the activities of the department

Room 326 tag Room 326

Consumer Advocacy Division 

Protects consumer interests in regulated utility and transportation services proceedings

Room 333 tag Room 333

PVL-Real Estate Branch 

Provides guidance and educational materials on real estate issues and condominium governance

Hawaii Post-Secondary Education Authorization Program (HPEAP) 

Authorization of accredited post-secondary degree-granting institutions

Leiopapa A Kamehameha Building

9th Floor tag 9th Floor

Consumer Resource Center 

File complaints against licensed professionals and report unlicensed activity. Get RICO Complaints History and check if a person has a professional and vocational license.

9th Floor tag 9th Floor

Lemon Law Program 

State Certified Arbitration Program helps resolve disputes with auto manufacturers for defective vehicles and can help you get a refund

9th Floor tag 9th Floor

Mortgage Foreclosure Dispute Resolution 

Owner-occupants of residential property in non-judicial foreclosure can meet with lenders to modify loans or work out payment plans within 3 months

9th Floor tag 9th Floor

Regulated Industries Complaints Office 

Investigates and prosecutes complaints relating to licensed professionals and unlicensed activity

Room 801 tag Room 801

Consumer Protection Office 

Investigates consumer complaints about unfair trade practices, advertising, door-to-door sales, refunds, vehicle rentals, and credit practices

Room 801 tag Room 801

Landlord-Tenant Information Center 

Residential landlord-tenant questions answered Monday-Friday, 8:00 AM to 12:00 PM (except state holidays)

Kekuanao`a Building

Room 103 tag Room 103

Public Utilities Commission  

Regulates all chartered, franchised, certificated and registered public utility companies operating in the state.

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DCCA Offices Near You

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Toll-Free Number

1-844-808-DCCA (3222)